We also value your feedback and suggestions — they help us continually improve the Electric Vehicle Loans experience and ensure our services meet the needs of our users.
For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.
Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:
For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):
Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.
Licensing and Regulatory Information
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).
For more information about licensing and regulatory matters, please visit the ASIC website.
Follow us!
We are a proud member of the Financial Services Online network!
Connect with us on your favourite social media platform for the latest financial news, views, resources and information.
The Australian government has announced the extension of its Electric Car Discount (ECD) program, a key initiative aimed at promoting the adoption of electric vehicles (EVs) across the nation. Originally introduced in 2022, the ECD offers tax rebates to employees who lease electric cars through salary sacrificing arrangements. This extension underscores the government's commitment to reducing carbon emissions and supporting sustainable transportation options. - read more
The South Australian government has reaffirmed its commitment to promoting electric vehicle (EV) adoption by continuing its 3-year registration exemption for new battery electric and hydrogen fuel cell vehicles. This incentive applies to eligible vehicles valued below $68,750 and first registered between 28 October 2021 and 30 June 2025. The initiative aims to reduce the financial burden on EV owners and encourage the transition to cleaner transportation options. - read more
Bank Australia has launched a new Electric Vehicle Loan designed to make the purchase of new and used electric vehicles (EVs) more accessible to consumers. This initiative offers a fixed interest rate of 6.29% per annum, effective from 1 April 2026, with a comparison rate of 6.29% per annum. The loan is tailored to reward environmentally conscious consumers by providing a lower interest rate and eliminating fees associated with the loan. - read more
Australia has witnessed a significant surge in electric vehicle (EV) sales during March 2026, with more than 15,800 new electric cars sold, marking the highest monthly total recorded in the country. This remarkable growth is largely attributed to escalating fuel prices, driven by geopolitical tensions in the Middle East, which have prompted consumers to seek more cost-effective and sustainable transportation options. - read more
Electric vehicles (EVs) are swiftly becoming a favorite choice for many Australians. Their eco-friendly profile and the advancement in Electric Vehicle technology have driven a surge in popularity. More Australians are viewing Electric Vehicles as a viable alternative to traditional petrol and diesel vehicles, not just for environmental reasons but also for the long-term savings on fuel and maintenance costs. - read more
Electric Vehicles (EVs) are automobiles that are propelled by electric motors powered by rechargeable battery packs. They offer a cleaner, more sustainable alternative to traditional petrol and diesel-powered cars. - read more
The electric vehicle (EV) revolution is taking Australia by storm, with more drivers switching to cleaner, greener alternatives to traditional petrol cars. As environmental consciousness grows, so does the demand for electric vehicles, making it crucial for consumers to understand how to finance these modern marvels effectively. - read more
Knowledgebase
Negative Amortization: A situation in which the loan payment for any period is less than the interest charged over that period, causing the loan balance to increase.
