We also value your feedback and suggestions — they help us continually improve the Electric Vehicle Loans experience and ensure our services meet the needs of our users.
For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.
Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:
For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):
Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.
Licensing and Regulatory Information
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).
For more information about licensing and regulatory matters, please visit the ASIC website.
Australia’s electric SUV market is set to become even more competitive, with Zeekr’s 7X moving closer to local showrooms. The premium Chinese brand has been expanding internationally and the 7X is positioned as a family-sized electric SUV that could appeal to buyers considering established options such as the Tesla Model Y, BYD Sealion 7, Polestar 4 and Kia EV5. - read more
BYD’s smallest electric car is edging closer to Australian showrooms, and its arrival could be more important for finance shoppers than its compact size suggests. The model, known in some markets as the Dolphin Surf or Seagull and expected locally as the Atto 1, is positioned as a city-friendly electric hatch rather than a long-distance family SUV. That makes it a different proposition from many of the EVs that have dominated Australian sales charts so far. - read more
Tesla Australia has added a new finance pathway for local buyers through a Guaranteed Future Value loan arranged with Driva, giving approved customers a clearer view of what their vehicle may be worth at the end of the loan term. For Australians weighing up an electric vehicle loan, the move is notable because it targets one of the lingering concerns around EV ownership: depreciation. - read more
Australia’s electric vehicle market has moved into a new phase, with June 2026 delivering a standout result led by Tesla and BYD. Industry reporting shows battery electric vehicles reached about 23.4 per cent of new-vehicle sales for the month, while the two biggest EV brands delivered more than 19,000 electric cars between them. For households comparing a petrol replacement with an electric upgrade, this is more than a sales milestone. - read more
Electric vehicles (EVs) are swiftly becoming a favorite choice for many Australians. Their eco-friendly profile and the advancement in Electric Vehicle technology have driven a surge in popularity. More Australians are viewing Electric Vehicles as a viable alternative to traditional petrol and diesel vehicles, not just for environmental reasons but also for the long-term savings on fuel and maintenance costs. - read more
Electric vehicles (EVs) are becoming an increasingly common part of Australia's transport landscape. Improvements in battery technology, expanding charging infrastructure and a growing range of available models have contributed to increased consumer interest in electric vehicle ownership across both metropolitan and regional areas. - read more
As electric vehicles become more common across Australia, finance products have also evolved to support changing consumer preferences and emerging vehicle technologies. In addition to traditional car loans, some lenders now offer finance products specifically designed for eligible electric and low-emission vehicles, often referred to as green car loans or electric vehicle finance. - read more
Depreciation refers to the gradual reduction in a vehicle's market value over time. Like all vehicles, electric vehicles (EVs) generally depreciate as they age, accumulate kilometres and become superseded by newer models. Understanding depreciation is an important part of evaluating the overall cost of EV ownership because it influences the vehicle's value throughout its ownership life. - read more
Knowledgebase
Credit Default Swap (CDS): A financial derivative or contract that allows an investor to "swap" or offset their credit risk with that of another investor.
